Privacy Policy

Last updated: March 2026

SengFlo designs is committed to protecting and respecting your privacy. This policy explains how personal information is collected, used and protected when you visit this website or contact us.

1. Who we are

SengFlo designs is a design studio based in South West London, United Kingdom, providing branding, graphic design and photography services to small businesses.

If you have any questions about this privacy policy or how your data is used, please contact:

Florence Rozensztajn
SengFlo designs
Email: flo@sengflodesigns.co.uk

2. What information we collect

We may collect and process the following information:

Information you provide directly

This may include:

  • your name
  • email address
  • phone number (if provided)
  • business name
  • details about your project or enquiry

You may provide this information when:

  • filling out the contact form
  • emailing us directly
  • booking a call or enquiry
  • subscribing to our newsletter

Information collected automatically

When you visit the website, certain information may be collected automatically, such as:

  • IP address
  • browser type
  • pages visited
  • time spent on the site

This information is used for website analytics and performance monitoring.

3. How we use your information

Your information may be used to:

  • respond to enquiries
  • provide design or photography services
  • communicate about potential or ongoing projects
  • send newsletters or updates (if you have subscribed)
  • improve the website and services

We will only use your personal data when legally permitted to do so.

4. Legal basis for processing

Under UK data protection law (UK GDPR), we rely on the following legal bases:

Legitimate interest
To respond to enquiries and manage client relationships.

Contractual necessity
To provide services once you become a client.

Consent
For sending newsletters or marketing communications.

You can withdraw consent at any time.

5. Email marketing

If you subscribe to the SengFlo designs newsletter, your email address will be used to send occasional updates, insights or news.

You can unsubscribe at any time by using the unsubscribe link included in emails.

6. Sharing your data

We do not sell or rent personal data.

Your information may be shared with trusted service providers where necessary to operate the business, such as:

  • website hosting providers
  • email newsletter platforms
  • website analytics tools

These providers are required to handle data securely and only for the purpose of providing their services.

7. Data storage and security

We take reasonable steps to protect personal information from loss, misuse or unauthorised access.

However, no method of internet transmission or electronic storage is completely secure.

8. How long we keep your data

Personal data is kept only as long as necessary to fulfil the purpose it was collected for, including legal, accounting or reporting requirements.

Client records may be retained for up to 7 years for accounting purposes.

9. Your rights

Under UK GDPR, you have the right to:

  • request access to the personal data we hold about you
  • request correction of inaccurate data
  • request deletion of your personal data
  • object to certain processing activities
  • withdraw consent where processing is based on consent

To exercise these rights, please contact:

flo@sengflodesigns.co.uk

10. Cookies

This website uses cookies to improve user experience and analyse website traffic.

For more information, please see the Cookie Policy.

11. Changes to this policy

This privacy policy may be updated occasionally to reflect changes in legal requirements or business practices. The latest version will always be available on this website.